Both. The usual flow is: your protocol or a short brief, then a feasibility run on two or three donors, you review the raw data, we qualify the assay against agreed acceptance criteria, and it moves into routine runs. We also execute client SOPs as written and can transfer a qualified assay back to your laboratory with reagents, training and documentation. If an assay design will not survive scrutiny, we say so at feasibility rather than sell you a run that falls apart in an audit.
